Q: I’m unsure of my size — what should I do?
A: We recommend choosing based on European sizing, as it’s the most consistent across our shoe range. If you’re between sizes, we suggest sizing up for comfort.

Q: Do you offer pre-orders?
A: Yes! Some of our shoes are available on pre-order. Stock is ordered based on requests, and estimated restock dates will be listed on the product page.

Q: When will my pre-order arrive?
A: Pre-orders generally take 4–8 weeks depending on supplier restock times. Estimated dates are provided at checkout and updated on product pages.

Q: Can I cancel a pre-order?
A: Yes, you may cancel your pre-order anytime before we dispatch your shoes for a full refund.

Q: What if my shoes don’t fit?
A: No worries! We offer exchanges for unworn shoes within 14 days of delivery.

Q: Can I return my shoes?
A: Yes. If your shoes are unworn and in original condition, you can return them within 14 days for an exchange.

Q: Who pays for return shipping?
A: Customers are responsible for return shipping unless the item is faulty or incorrect.

Q: How long will shipping take?
A: Once in stock, orders are typically processed within 2–3 business days and delivered within 3–7 business days depending on your location.

Q: Do you ship internationally?
A: Currently, we ship across Australia, New Zealand and parts of Asia. For other international locations, please contact us directly.

Q: How do I track my order?
A: As soon as your order is shipped, you’ll receive an email with tracking details.

Q: Do you offer gift cards?
A: Yes! Digital gift cards are available for birthdays, Christmas, or “just because.”

Q: Can I try shoes on before buying?
A: We occasionally run pop-ups and attend dance events where you can try on styles. Keep an eye on our social media for announcements.

Q: What types of events do you attend?
A: We regularly attend dance socials, workshops, festivals, and competitions. Keep an eye out on our socials to find out where we will be next!

Q: Can The Stylish Dancer attend our event as a vendor?
A: Yes! We regularly attend dance festivals, competitions, and workshops as vendors. We can provide a professional display and a curated selection of our dance shoes for attendees to browse and purchase on-site.

Q: What requirements do you have to attend an event?
A: We generally require:

• A designated vendor space with table access.
• Adequate time for setup and pack down.
• Access to power if possible (for displays and payment systems).

Q: Do you charge a fee to attend?
A: We do not charge a fee to attend, but some events may have a vendor registration cost set by the organiser. These details can be discussed directly.

Q: How do we request you at our event?
A: Please reach out to us via email or our contact form with event details (date, location, type of event, expected attendance). We’ll review your request and confirm availability.