Q: I’m unsure of my size — what should I do?
A: We recommend choosing based on European sizing, as it’s the most consistent across our shoe range. If you’re between sizes, we suggest sizing up for comfort.

Q: Do you offer pre-orders?
A: Yes! Some of our shoes are available on pre-order. Stock is ordered based on requests, and estimated restock dates will be listed on the product page.

Q: When will my pre-order arrive?
A: Pre-orders generally take 4–8 weeks depending on supplier restock times. Estimated dates are provided at checkout and updated on product pages.

Q: Can I cancel a pre-order?
A: Yes, you may cancel your pre-order anytime before we dispatch your shoes for a full refund.

Q: What if my shoes don’t fit?
A: No worries! We offer exchanges for unworn shoes within 14 days of delivery.

Q: Can I return my shoes?
A: Yes. If your shoes are unworn and in original condition, you can return them within 14 days for an exchange.

Q: Who pays for return shipping?
A: Customers are responsible for return shipping unless the item is faulty or incorrect.

Q: How long will shipping take?
A: Once in stock, orders are typically processed within 2–3 business days and delivered within 3–7 business days depending on your location.

Q: Do you ship internationally?
A: Currently, we ship across Australia, New Zealand and parts of Asia. For other international locations, please contact us directly.

Q: How do I track my order?
A: As soon as your order is shipped, you’ll receive an email with tracking details.

Q: Do you offer gift cards?
A: Yes! Digital gift cards are available for birthdays, Christmas, or “just because.”

Q: Can I try shoes on before buying?
A: We occasionally run pop-ups and attend dance events where you can try on styles. Keep an eye on our social media for announcements.

Q: What types of events do you attend?
A: We regularly attend dance socials, workshops, festivals, and competitions. Keep an eye out on our socials to find out where we will be next!

Q: Can The Stylish Dancer attend our event as a vendor?
A: Yes! We regularly attend dance festivals, competitions, and workshops as vendors. We can provide a professional display and a curated selection of our dance shoes for attendees to browse and purchase on-site.

Q: What requirements do you have to attend an event?
A: We generally require:

• A designated vendor space with table access.
• Adequate time for setup and pack down.
• Access to power if possible (for displays and payment systems).

Q: Do you charge a fee to attend?
A: We do not charge a fee to attend, but some events may have a vendor registration cost set by the organiser. These details can be discussed directly.

Q: How do we request you at our event?
A: Please reach out to us via email or our contact form with event details (date, location, type of event, expected attendance). We’ll review your request and confirm availability.

Unsure about buying online? Come and try them on in person at our Strathpine, Queensland location!

Try-ons are by appointment only. Send us a message through our Contact Us page to book.

When you enquire, please include:

• Your shoe size

• Which designs you’re interested in trying

We’ll have your shoes ready for you to try on and help you find the perfect fit!